Grievance Redressal

Grievance Redressal

If a client has any grievances / complaints regarding services of Plutus Advisors, the client can raise their concerns directly from our website through following form:

Description

If the client's issue is unresolved after a period of 21 calendar days from the date of first raising the issue through website by filling form ,or the client is not satisfied with the response provided the customer may, post completion of 30-day period from the date of first raising the issue by filing form online , one can write to us at:

Prakash Chandra Pandey
E-mail Address: [email protected] Registered Office: F7/12, D-6, SECTOR-18, NOIDA WAVE SILVER TOWER, G.B NAGAR, UTTAR PRADESH – 201301.

Note: If any case needs additional time Plutus Advisors will inform the client the reasons for the delay and provide expected timelines for resolution of the issue.

If the complaint is not resolved by Mr. Prakash Pandey in next 15 days, or if the client is not satisfied with Plutus Advisors grievance redressal, the client may, approach SEBI

at: www.scores.gov.in and can lodge complain in “Complaint Registration” under “Investor Corner”. We are registered on the SCORES website https://scores.gov.in/scores .

Or one may also write to the office of SEBI address - Office of Investor Assistance and Education, Securities and Exchange Board of India, SEBI Bhavan. Plot No. C4-A, ‘G’ Block, Bandra-Kurla Complex, Bandra (E), Mumbai - 400 051 or contact SEBI Office on Toll Free Helpline at 1800 266 7575 / 1800 22 7575.

The complaint shall be lodged on SCORES within one year from the date of cause of action, where,

• ✔The complainant has approached Plutus Advisors , for redressal of the complaint and,
• ✔Plutus Advisors has rejected the complaint or,
• ✔The complainant has not received any communication from Plutus Advisors or,
• ✔The complainant is not satisfied with the reply received or the redressal action taken by Plutus Advisors.

SCORES may be accessed through SCORES mobile application as well, same can be downloaded from below link:

• Download on Google Play
• Download on App Store